Tariffs on shipments to the USA: Since late July 2026, new tariffs are being charged on shipments to the USA by the US Government.
The tariffs amount to 10% of the value of items shipped. In addition, our shipping company charges administrative fees from around $10.
The tariffs and fees are collected online by the shipping company prior to delivery of the goods.
Contact Us
Contact us
You can contact us via email, telephone, fax or post. For information about research, fundraising and outreach services, please contact Down Syndrome Education International. For information about publications and services available in America, please contact Down Syndrome Education USA.
Telephone
Our staff are working out of the office from June 24 to 3 July and so will not be able to answer any calls. We will be responding to emails.
From the UK: 0330 043 0031
International: +44 330 043 0031
While we aim to respond to calls on Mondays to Fridays between 9.30am and 3.00pm UK time, we do have limited staff available. Emailing us can often be more efficient.
Fax
From the UK: 0330 043 0035
International: +44 330 043 0035
Postal address
Down Syndrome Education Enterprises CIC
6 Underley Business Centre
Kirkby Lonsdale
Cumbria
LA6 2DY
UK
Sales taxes and tariffs: Physical products are shipped from the United Kingdom free of local sales taxes. In many countries, no further taxes are charged on
teaching materials. However, some countries do now apply sales taxes and/or tariffs on shipments arriving from other countries. We do not collect any additional taxes
or tariffs at the time of purchase - where applicable, these are collected in different ways in different countries, often via the courier handling the shipment.
Please check your local regulations for details of sales taxes or tariffs that might be due on shipments arriving from the UK.